The following are Terms of Use when dealing with Mariner City. We will do all that we can to accomodate every customer. Consider these guidelines when making any purchases. Thank you.

Pricing or Typographical Errors

While Mariner City strives to provide accurate product and pricing information, pricing or typographical errors may occur. Mariner City cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Mariner City shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Mariner City may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.

Site Security

Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Mariner City.com on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Copyrights and Intellectual Property

This Site and all its Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software.

Product Warranty

It is the intention of Mariner City to sell only quality products. Mariner City offers superior designs, workmanship and materials. Mariner City will replace any defective items. Refunds will only be given if the part is returned in its original packaging and in its original ‘new' condition. You must provide us with a copy of your invoice as proof of purchase. Mariner City will inspect or test all products prior to accepting a claim adjustment. Simply returning the product to Mariner City does not guarantee payment. Mariner City does not pay for consequential, incidental and contingent damages or costs incurred of any kind, including the cost incurred directly or indirectly in relation to goods sold by Mariner City.

Damaged/Missing Items in Shipment

If you receive an item damaged, notify Mariner City within 5 working days of the receipt of the shipment. Do not discard any of the box, packing material, or damaged items. In most cases you will receive replacement items once the original component is returned. Shortage item claims MUST be made within 5 working days of the receipt of the shipment. Mariner City will not be responsible for shortage and/or damaged shipment(s) once the order/shipment has exceeded the 5 working day allowable limit.

Local Order Pickups

We unfortunately cannot offer local order pickups at this time..

International Orders

Please be advised that your country may impose duty fees, or other taxes based on the product origin and/or value. These fees and taxes are based on your country's import policy, and may be imposed in addition to the purchase price and shipping/handling fees collected by us prior to shipment. All such fees and taxes are the responsibility of the recipient and our company is not responsible for them. We are not to be responsible for such fees/taxes on returned items either. If you are concerned about possible additional charges, please contact your local Import/Customs authority for more information.

Returns and Exchanges

We accept no returns after 30 days and without written authorization. All returns are subject to a 15% restocking fee.

Before any product is returned, contact Mariner City by email, admin@marinercity.com .